Opening this April 2024 in Leckhampton, near Cheltenham, Regency Vets is a proudly independent veterinary practice where client and pet experience comes first.
Its founders and owners, Olivia Crowe and Alex Hewett, will ensure that people's pets are its absolute priority, offering a warm, welcoming, family feel while providing exceptional standards of professional care.
Having graduated from The Royal Veterinary College in London, Olivia and Alex have both worked in small animal practices, predominantly in the Cotswolds, ever since.
The pair wanted to create a practice from scratch where they have time to form relationships with clients, offering personalised treatments for each individual pet, while still offering competitive pricing.
Being independent, Regency Vets has full control of how the practice is run and its prices are based on the running costs of the practice alone.
The surgery itself is situated within a unit at Mead Road in Leckhampton and has been designed with the help of a local architect. The vision was to create a clinic that is highly functional, but still offers a comfortable and welcoming space for clients and pets alike.
Alex said: 'The practice has been designed with our clients and their pets in mind; we have separate cat and dog waiting areas, as well as cat and dog wards to minimise stress on our patients.
'We have avoided cold, white walls and embraced colours that will create a calm, welcoming environment for us and our clients.
'Our flooring is also specifically designed to provide grip for dogs and all of our kennels are made of plastic and glass, so they are quiet, comfortable and warm — we don't like the traditional cold and noisy metal kennels used in most vet practices!'
As for treatment, its vets are experienced and compassionate, with Olivia adding: 'We'll treat your pets as if they were our own.
'With our small, friendly team we're able to offer continuity of care — building familiarity and trust.'
The business has already employed two experienced nurses and is in the process of appointing a receptionist. It aims to steadily increase the size of its team as soon as possible.
Regency Vets opens this April 2024. For more information, visit regencyvets.com.
